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IT Support Services

 

  • Help Desk Support
    Responsive first-line support for resolving user issues and service requests.
     
  • Remote Support
    Fast and secure troubleshooting via remote access tools.
     
  • On-Site Support
    Hands-on technical assistance for hardware, software, and network issues at your location.
     
  • Software Installation & Configuration
    Deployment and setup of operating systems, business applications, and productivity tools.
     
  • Hardware Support & Management
    Maintenance, repair, and lifecycle management of servers, workstations, and peripherals.
     
  • Mobile Device Management (MDM)
    Centralized control and security for smartphones, tablets, and other mobile endpoints.
     
  • Video Surveillance Management (CCTV)
    Installation, configuration, and maintenance of video surveillance systems.
     
  • Service Level Agreements (SLA) – Available on Request
    Optional SLAs to ensure guaranteed response times and service quality tailored to your needs.

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